Privacy Policy

Effective Date: 14th July 2025
Website: https://www.lewisshawcross.com

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase through our website, which is hosted on the Wix.com platform. By using this site, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information when you interact with our site:

a. Personal Information You Provide

When you use the contact form, subscribe to a newsletter, or place an order, you may voluntarily provide personal information including:

- Full name

- Email address

- Billing and shipping address

- Payment information (processed securely via Wix or third-party providers)

- Phone number (if provided)

b. Automatically Collected Information

Wix and third-party services may automatically collect:

- IP address

- Device/browser type

- Referring pages and site activity

- Cookies and tracking technologies (see Section 4)

2. How We Use Your Information

We may use your information to:

Process and fulfill orders
Send order updates or transactional communications
Respond to inquiries or customer service requests
Improve website performance and user experience
Send marketing or promotional messages (you may opt out at any time)

3. How We Share Your Information

We do not sell your personal information. However, we may share your data with:

Wix.com: Our website host, which processes data under strict privacy and security measures.
Third-Party Services: Such as payment gateways (e.g., Wix Payments, PayPal, Stripe), shipping providers, and analytics tools.
Legal Authorities: If required by law, subpoena, or to protect our rights.

4. Cookies and Tracking Tools

Our website uses cookies and similar technologies (via Wix and other tools like Google Analytics) to:

Keep you signed in
Remember preferences
Monitor site traffic and usage
Enable secure transactions

You can manage cookie settings in your browser. Disabling cookies may affect site functionality.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. Wix.com stores your data on secure servers behind firewalls. Payment data is encrypted and processed through PCI-DSS-compliant services.

6. Your Data Rights (GDPR / CCPA)

Depending on your location, you may have the right to:

Access the personal data we hold about you
Correct or update inaccurate information
Request deletion of your data
Withdraw consent for marketing

To exercise any of these rights, email us at info@lewisshawcross.com.

7. Email Marketing

If you join our mailing list, we may send you updates, offers, or news. You can unsubscribe at any time by clicking the link in the email or contacting us directly.

8. Third-Party Links

Our site may include links to third-party websites (e.g., YouTube, Instagram). We are not responsible for their content or privacy practices. Please review their policies before submitting personal information.

9. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with the updated "Effective Date." Continued use of the site after changes indicates your acceptance.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

📧 Email: info@lewisshawcross.com